When we were at The Security Event this year, we kept asking the same questions of the people from every certified fire and security company that stopped at our stand. Are you involved in bringing in work? In fire and security, or something else? Are you still getting...
Understanding how to win fire and security contracts at a larger scale — by making competence easier for buyers to verify — is one of the most consistent frustrations we hear from technically excellent installers. The work is good. The engineers are qualified. The...
Many Fire & Security companies experience the same pattern. One month the phones won’t stop ringing. Engineers are fully booked, subcontractors are needed and deadlines are tight. The next month feels completely different. Quotes slow down. The pipeline...
If your website says your team is "certified" to inspect fire doors, do you know exactly what that means? More importantly: does your reader? This summer, our MD Jo Shaer was appointed as one of the Responsible Persons for her apartment block after an RTM (Right to...
At some point, many Fire Alarm companies start searching for the same thing. Fire alarm leads. If the phone rang more often, surely more work would follow. So installers begin exploring services promising: fire alarm leads security leads pay-per-lead enquiries shared...
You're not just being asked to BE competent — you're being asked to prove it. Most installers don't think about fire safety competence like that — and most Responsible Persons don't realise they're expected to. As an installer, you train. You gain experience. You do...
How many Fire & Security quotes have you sent this year that never received a reply? £10,000… £50,000… £100,000 worth? Most installers have been there. You carry out a site survey, prepare a proposal, send the quote — and then silence. The instinct is to assume...
When Armoury Security + Fire started out, it was a locksmith shop on the high street in Eastbourne. Over four decades, the family business grew generation by generation through word of mouth because of their great customer service. Then they diversified... first into...
Many Fire & Security company owners believe the reason they struggle to win consistent work is competition. They focus on what competitors are doing rather than understanding why fire and security companies struggle to win work in the first place." They assume...
Every Fire & Security installer has heard it. You've explained the system. You've talked through the options. You've sent the quote. And the customer says: "Let me think about it." It sounds polite. But most of the time it really means: "I'm not ready to decide."...
