Up-Check
Category: Fire Protection
How Do You Prove Competence in Fire Safety? (And Why Accreditation Exists)
You’re not just being asked to BE competent — you’re being asked to prove it. Most installers don’t think about fire safety competence like that — and most Responsible Persons don’t realise they’re expected to.
How to Follow Up Fire & Security Quotes Without Losing the Sale
How many Fire & Security quotes have you sent this year that never received a reply? £10,000… £50,000… £100,000 worth? Most installers have been there. You carry out a site survey, prepare a proposal, send the quote — and then silence.
How Fire Alarm Companies Get More Customers (Without Relying on Referrals)
When Armoury Security + Fire started out, it was a locksmith shop on the high street in Eastbourne. Over four decades, the family business grew generation by generation through word of mouth because of their great customer service. Then they diversified… first into security, then into fire. They accumulated hard-won qualifications: Master Locksmith, BAFE, NSI Gold third party certification for fire and for security. Their engineers knew their trade inside out. But their website was a single page that showed almost none of it. With their sons joining the business, the company needed more work. It couldn’t rely on word of mouth that created workload peaks and troughs… the feast and famine cycle… so Lee and Sandy needed to know how fire alarm companies get more customers without relying on referrals alone.
Why Most Fire & Security Companies Struggle to Win Work
Many Fire & Security company owners believe the reason they struggle to win consistent work is competition. They focus on what competitors are doing rather than understanding why fire and security companies struggle to win work in the first place.” They assume other installers are:
How to Sell More Fire & Security Installs (And Avoid “Let Me Think About It”)
Every Fire & Security installer has heard it. You’ve explained the system. You’ve talked through the options. You’ve sent the quote. And the customer says: “Let me think about it.”
Why Being in the Room Matters: What Three FIA AGM Lunches Taught Us About Showing Up
When we turned up to our first Fire Industry Networking event at the FIA AGM & Lunch in 2023, we didn’t know a soul. The FIA (Fire Industry Association) is the UK’s largest trade association for the fire industry. Its annual lunch hosts about 600 people. We hovered awkwardly during the pre-lunch drinks reception, wondering if we’d spend the afternoon nursing a glass of orange juice in silence.
F&S Man