Up-Check
Category: Industry Insights
How Do You Prove Competence in Fire Safety? (And Why Accreditation Exists)
You’re not just being asked to BE competent — you’re being asked to prove it. Most installers don’t think about fire safety competence like that — and most Responsible Persons don’t realise they’re expected to.
How Security Companies Get Customers
Most security companies grow through referrals. A customer recommends you to another business. A facilities manager moves jobs and brings you into the new organisation. A contractor you’ve worked with before introduces you to a new project. For many installers this works well for years. Referrals produce reliable work and long-term relationships. But referrals have two problems
How to Follow Up Fire & Security Quotes Without Losing the Sale
How many Fire & Security quotes have you sent this year that never received a reply? £10,000… £50,000… £100,000 worth? Most installers have been there. You carry out a site survey, prepare a proposal, send the quote — and then silence.
How Fire Alarm Companies Get More Customers (Without Relying on Referrals)
When Armoury Security + Fire started out, it was a locksmith shop on the high street in Eastbourne. Over four decades, the family business grew generation by generation through word of mouth because of their great customer service. Then they diversified… first into security, then into fire. They accumulated hard-won qualifications: Master Locksmith, BAFE, NSI Gold third party certification for fire and for security. Their engineers knew their trade inside out. But their website was a single page that showed almost none of it. With their sons joining the business, the company needed more work. It couldn’t rely on word of mouth that created workload peaks and troughs… the feast and famine cycle… so Lee and Sandy needed to know how fire alarm companies get more customers without relying on referrals alone.
Why Most Fire & Security Companies Struggle to Win Work
Many Fire & Security company owners believe the reason they struggle to win consistent work is competition. They focus on what competitors are doing rather than understanding why fire and security companies struggle to win work in the first place.” They assume other installers are:
Fire & Security Maintenance Contracts: The Business Many Installers Don’t Build
Not long ago, we worked with a Fire & Security company going through our Find The Gaps process. One of the first things the owner told us was this: “We don’t want to do maintenance contracts. We only want installation work.”
F&S Man